Trust Center

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At Fivetran we know that data movement is your foundation for innovation, and are committed to providing robust security and privacy programs that protect your data as we would our own.

Our Trust Center is at the core of our many transparency efforts, and we hope you will find accessing our comprehensive security, privacy, and compliance documentation as easy as setting up your first Fivetran pipeline.

All Reports, Documents, & Attestations

Featured Documents

COMPLIANCESOC 2
GxP Whitepaper
ISO 27001 Statement of Applicability
Pentest Report
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Knowledge Base (FAQ)
    What is Fivetran's retention period for backups and what data is stored in backups?
    Please describe the company/user data you require to provide your service: personal information, financial data, confidential/sensitive data, etc.
    Does Fivetran encrypt data in transit and at rest?
    Does Fivetran have a Disaster Recovery Plan (DR) or a Business Continuity Plan (BCP)? How ofter are these plans tested?
    What is the process for changing personal data or DW and retention?
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Trust Center Updates

CVE-2021-35587

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Vulnerabilities
April 9, 2025

We are aware of recent reports regarding a potential security incident affecting Oracle Cloud, and our security team is actively monitoring the situation and analyzing any potential impact on Fivetran and our customers as new details emerge. We want to assure you that Fivetran does not utilize Oracle Cloud Infrastructure (OCI) in the delivery of our services; therefore, Fivetran services are not directly impacted by the reported event. If you utilize Fivetran to connect to or from Oracle Cloud, we echo Oracle's recommendation to review your Oracle Cloud credentials and consider rotating them as a precautionary measure. We are committed to the security of your data and will provide further updates as they become available.

CVE-2024-38526

Vulnerabilities
July 8, 2024

As of today, to the best of our knowledge, Fivetran has patched the vulnerability noted in accordance with our vulnerability management policy and no impact to Fivetran has been detected. Additionally, no production subprocessor has issued any security bulletins to Fivetran in response to this vulnerability.

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